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Shipping with ELTA Delivery Policy

Shipping Costs

Shipping costs depend on the weight of the order and are calculated during the checkout process. Shipping costs are shown prior to finishing an order and will be shown on the receipt once the order has been completed.

If an order exceeds 8 kilos, no shipping costs are shown during the checkout process. In this case we will send you a quote for the shipping costs and you have the option to cancel the order, or to accept the order with the quoted shipping costs.


The delivery times vary per country/region. Within the EU they average 5-8 business days, other European countries 7-12 business days and the rest of the world 12-15 business days. These are estimates and no rights can be derived from this information.

Shipments are sent via ELTA (Hellenic Postal Services) and are sent as registered. In the country of delivery the national postal services are responsible for the delivery (such as USPS in the USA). You will have to sign to accept the delivery. In case the postman does not find you at home, usually you are requested to pick the parcel up from the nearest post office. If a delivery is not accepted, or picked up within a certain period of time (usually 2-3 weeks), the parcel is returned. In case you would still want to receive the delivery it will be sent after the additional costs for returning the parcel and the new shipping cost for resending have been paid. is obligated by law to always include receipts with their shipments and to declare the value of the items as stated in the receipts. This follows the international laws regarding import/export of products.

In case a product is not in stock we will inform you about this by e-mail. You have the option to cancel the order, or to purchase other products for an equal order amount.

Ownership of the product shall remain with until payment is received in full of all monies owing from the customer to reserves the right to enter these items back into stock and cancel the order without notice.